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268 records – page 1 of 14.

How to talk so people listen : connecting in today's workplace

https://viha.andornot.com/permalink/9694
Hamlin, Sonya. New York: Harper , 2006.
Location
NRGH Library
Call Number
HF 5718 J265 2006
Author
Hamlin, Sonya
Place of Publication
New York
Publisher
Harper
Date Published
2006
Physical Description
314 pages
Material Type
Book
Subjects
Communication
Notes
Delivers insights and solutions to some of today's major communication issues at work, including: negotiating the generation gaps, integrating a multicultural workforce, organizing you message and making it visual and understanding what motivates today's audiences. [from back cover]
ISBN
9780060734077
Location
NRGH Library
Call Number
HF 5718 J265 2006
Less detail
Cover of How to talk so people listen : connecting in today's workplace

Communication toolkit for health care professionals : evidence-based communication : dispelling the myths ; using questions effectively ; achieving mutual understanding : grounding in communication

https://viha.andornot.com/permalink/9857
Vancouver Island Health Authority VIHA. Victoria: VIHA , 2011.
Location
NRGH Library
Call Number
W 62 V442 2011 DVD
Alternate Title
Communication toolkit for healthcare professionals
Author
Vancouver Island Health Authority VIHA
Place of Publication
Victoria
Publisher
VIHA
Date Published
2011
Physical Description
1 DVD (with 3 videos) + Supplement
Material Type
DVD
Subjects
Communication
Notes
1. Evidence-based communication : dispelling the myths (22.5 min.) ; Using questions effectively (15 min.) ; Achieving mutual understanding : grounding in communication (20 min.)
Location
NRGH Library
Copies
c.1
c.2
Call Number
W 62 V442 2011 DVD
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Practical guide to communication skills in clinical practice CDs [4 CDs]

https://viha.andornot.com/permalink/6486
Buckman, Robert. Toronto : Medical Audio Visual Communications , 1998.
Location
NRGH Library
Call Number
W 62 B825 1998 CD
Author
Buckman, Robert
Edition
4 CDs
Publisher
Toronto : Medical Audio Visual Communications
Date Published
1998
Material Type
CD-ROM
Subjects
Communication
Location
NRGH Library
Call Number
W 62 B825 1998 CD
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How to say it : choice words, phrases, sentences and paragraphs for every situation [3rd edition]

https://viha.andornot.com/permalink/16324
Maggio, Rosalie. New York: Penguin Prentice Hall , 2009.
Location
RJH Library
Call Number
HF 5718 M244 2009
Author
Maggio, Rosalie
Edition
3rd edition
Place of Publication
New York
Publisher
Penguin Prentice Hall
Date Published
2009
Physical Description
556 pages
Material Type
Book
Subjects
Communication
Writing
ISBN
9780735204379
Location
RJH Library
Copies
R-LIB
Call Number
HF 5718 M244 2009
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Cover of How to say it : choice words, phrases, sentences and paragraphs for every situa…

Writing and editing : includes: Effective writing: Top 10 tips for effective writing ; Health literacy ; Editing hit list ; Inclusive language guide

https://viha.andornot.com/permalink/10790
Vancouver Island Health Authority VIHA. Victoria: VIHA
Location
VIHA Intranet
Online
View Online Resource
Author
Vancouver Island Health Authority VIHA
Place of Publication
Victoria
Publisher
VIHA
Material Type
Website
Subjects
Communication
Writing
Notes
Available to VIHA staff and physicians on VIHA intranet
Location
VIHA Intranet
Online
https://intranet.viha.ca/departments/communications/resources/writing/Pages/default.aspx
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Hearing the voice : improving communication with people with dementia : a study guide [2nd Revised edition]

https://viha.andornot.com/permalink/11046
Stevenson, Lori, University of Stirling (Scotland). Stirling, Scotland: Dementia Services Development Centre, University of Stirling , 2011.
Location
NRGH Library
Call Number
WT 27 U648v 2013
Author
Stevenson, Lori
University of Stirling (Scotland)
Edition
2nd Revised edition
Place of Publication
Stirling, Scotland
Publisher
Dementia Services Development Centre, University of Stirling
Date Published
2011
Physical Description
42 pages
Material Type
Book
Subjects
Communication
Dementia
Notes
Written for people who work in home care, day centres, dementia projects and care homes. Good communication is the key to unlocking memories and improving quality of life and care. Our attitudes are vital in assisting people with dementia to communicate. We need to be positive and concentrate on what the person can still do. Good communication should bring about shared moments of discovery and enjoyment. This guide looks at all aspects of communication and includes a series of exercises to help you think about how you can communicate better with people with dementia. [from back cover]
ISBN
9781857692174
Location
NRGH Library
Call Number
WT 27 U648v 2013
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Cover of Hearing the voice : improving communication with people with dementia : a study…

Perfect phrases for meetings : hundreds of ready-to-use phrases to get your message across and advance your career

https://viha.andornot.com/permalink/2478
Debelak, Don. New York: McGraw Hill , 2008.
Location
RJH Library
Call Number
HF 5734.5 D43 2008
Author
Debelak, Don
Place of Publication
New York
Publisher
McGraw Hill
Date Published
2008
Physical Description
198 pages
Material Type
Book
Subjects
Communication
Meetings
ISBN
9780071546836
Location
RJH Library
Copies
R-LIB
Call Number
HF 5734.5 D43 2008
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Cover of Perfect phrases for meetings : hundreds of ready-to-use phrases to get your mes…

Telephone skills for professionals in health care

https://viha.andornot.com/permalink/9688
Leebov, Wendy. New York: Authors Choice Press , 2003 (2011).
Location
NRGH Library
Call Number
TK 5101 L332 2011
Author
Leebov, Wendy
Place of Publication
New York
Publisher
Authors Choice Press
Date Published
2003 (2011)
Physical Description
57 pages
Material Type
Book
Series
Skills development series
Subjects
Communication
Telephone
Notes
This practical booklet helps healthcare employees who interact with patients and other customers on the phone to develop a strong customer orientation and the behaviors that demonstrate excellent customer service toward patients, physicians, coworkers and other customers. [from back cover]
ISBN
059528632
Location
NRGH Library
Call Number
TK 5101 L332 2011
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Cover of Telephone skills for professionals in health care

Making hostile words harmless : a guide to the power of positive speaking for helping professionals and their clients

https://viha.andornot.com/permalink/7959
Cohen-Posey, Kate. New Jersey : John Wiley & Sons, 2008 , 2008.
Location
NRGH Library
Call Number
BF 637 V47 C64 2008
Author
Cohen-Posey, Kate
Publisher
New Jersey : John Wiley & Sons, 2008
Date Published
2008
Physical Description
185 p.
Material Type
Book
Subjects
Communication
Conflict
ISBN
9780470281949
Location
NRGH Library
Call Number
BF 637 V47 C64 2008
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Cover of Making hostile words harmless : a guide to the power of positive speaking for h…

Perfect phrases for meetings : hundreds of ready to use phrases to get your message across and advance your career

https://viha.andornot.com/permalink/8072
Debelak, Don. New York : McGraw Hill , 2008.
Location
NRGH Library
Call Number
HF 5734.5 D43 2008
Author
Debelak, Don
Publisher
New York : McGraw Hill
Date Published
2008
Material Type
Book
Subjects
Communication
Meetings
ISBN
9780071546836
Location
NRGH Library
Call Number
HF 5734.5 D43 2008
Less detail
Cover of Perfect phrases for meetings : hundreds of ready to use phrases to get your mes…

How to say it : choice words, phrases, sentences and paragraphs for every situation [3rd edition]

https://viha.andornot.com/permalink/8950
Maggio, Rosalie. New York: Penguin Prentice Hall , 2009.
Location
NRGH Library
Call Number
HF 5718 M244 2009
Author
Maggio, Rosalie
Edition
3rd edition
Place of Publication
New York
Publisher
Penguin Prentice Hall
Date Published
2009
Physical Description
556 pages
Material Type
Book
Subjects
Communication
Writing
ISBN
9780735204379
Location
NRGH Library
Call Number
HF 5718 M244 2009
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Cover of How to say it : choice words, phrases, sentences and paragraphs for every situa…

How to say it at work : power words, phrases, and communication secrets for getting ahead [2nd edition]

https://viha.andornot.com/permalink/8951
Griffin, Jack. New York: Penguin Prentice Hall , 2008.
Location
NRGH Library
Call Number
HF 5718 G748 2008
Author
Griffin, Jack
Edition
2nd edition
Place of Publication
New York
Publisher
Penguin Prentice Hall
Date Published
2008
Physical Description
442 pages
Material Type
Book
Subjects
Communication
Writing
ISBN
9780735204300
Location
NRGH Library
Call Number
HF 5718 G748 2008
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Cover of How to say it at work : power words, phrases, and communication secrets for get…

Communication in nursing [9th edition]

https://viha.andornot.com/permalink/16394
Balzer Riley, Julia W. St.Louis, MO: Elsevier , 2021.
Location
NRGH Library
Call Number
WY 88 B198 2020
Author
Balzer Riley, Julia W.
Edition
9th edition
Place of Publication
St.Louis, MO
Publisher
Elsevier
Date Published
2021
Physical Description
334 pages
Material Type
Book
Subjects
Communication - Nursing
Interpersonal Communication
Nurses
ISBN
9780323625487
Location
NRGH Library
Call Number
WY 88 B198 2020
Less detail
Cover of Communication in nursing

Speaking as a leader : how to lead every time you speak: from board rooms to meeting rooms, from town halls to phone calls

https://viha.andornot.com/permalink/10042
Humphrey, Judith. Mississauga, Ont.: Wiley Canada , 2012.
Location
RJH Library
Call Number
HF 5718 H867 2012
Author
Humphrey, Judith
Place of Publication
Mississauga, Ont.
Publisher
Wiley Canada
Date Published
2012
Physical Description
xii, 250 pages
Material Type
Book
Subjects
Business Communication
Communication in Management
ISBN
9781118141014
Location
RJH Library
Copies
R-LIB
Call Number
HF 5718 H867 2012
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Cover of Speaking as a leader : how to lead every time you speak: from board rooms to me…

Crucial conversations : tools for talking when stakes are high [2nd edition]

https://viha.andornot.com/permalink/10148
Grenny, Joseph, McMillan, Ron, Patterson, Kerry, Switzler, Al. New York: McGraw Hill , 2012.
Location
RJH Library
Call Number
BF 637.C45 C78 2012
Author
Grenny, Joseph
McMillan, Ron
Patterson, Kerry
Switzler, Al
Edition
2nd edition
Place of Publication
New York
Publisher
McGraw Hill
Date Published
2012
Physical Description
xviii, 244 pages
Material Type
Book
Subjects
Communication
Interpersonal Communication
Interpersonal Relations
ISBN
9780071771320
Location
RJH Library
Copies
R-LIB
Call Number
BF 637.C45 C78 2012
Less detail
Cover of Crucial conversations : tools for talking when stakes are high

Communication, collaboration, and you : tools, tips, and techniques for nursing practice

https://viha.andornot.com/permalink/11053
American Nurses Association. Silver Springs, MD: American Nurses Association/Nursesbooks.org , 2014.
Location
RJH Library
Call Number
WY 87 C66 2014
Author
American Nurses Association
Place of Publication
Silver Springs, MD
Publisher
American Nurses Association/Nursesbooks.org
Date Published
2014
Physical Description
28 pages
Material Type
Book
Subjects
Communication - Nursing
Interpersonal Communication
Nurses
ISBN
9781558105348
Location
RJH Library
Copies
R-LIB
Call Number
WY 87 C66 2014
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Cover of Communication, collaboration, and you : tools, tips, and techniques for nursing…

Communication in nursing. [6th edition]

https://viha.andornot.com/permalink/2251
Balzer-Riley, Julia. St. Louis: Mosby/Elsevier , 2008.
Location
RJH Library
Call Number
WY 87 B198 2008
Author
Balzer-Riley, Julia
Edition
6th edition
Place of Publication
St. Louis
Publisher
Mosby/Elsevier
Date Published
2008
Physical Description
375 pages
Material Type
Book
Subjects
Communication - Nursing
Interpersonal Communication
Nurses
ISBN
9780323046763
Location
RJH Library
Copies
R-LIB
Call Number
WY 87 B198 2008
Less detail
Cover of Communication in nursing.

Crucial conversations : tools for talking when stakes are high

https://viha.andornot.com/permalink/2319
Grenny, Joseph, Patterson, Kerry. New York: McGraw-Hill , 2002.
Location
RJH Library
Call Number
BF 637.C45 C78 2002
Author
Grenny, Joseph
Patterson, Kerry
Place of Publication
New York
Publisher
McGraw-Hill
Date Published
2002
Physical Description
235 pages
Material Type
Book
Subjects
Communication
Interpersonal Communication
Interpersonal Relations
ISBN
9780071401944
Location
RJH Library
Copies
R-LIB
Call Number
BF 637.C45 C78 2002
Less detail
Cover of Crucial conversations : tools for talking when stakes are high

Difficult conversations : how to discuss what matters most

https://viha.andornot.com/permalink/2342
Stone, Douglas. New York: Penguin , 1999.
Location
RJH Library
Call Number
BF 637.C45 S878 1999
Author
Stone, Douglas
Place of Publication
New York
Publisher
Penguin
Date Published
1999
Physical Description
250 pages
Material Type
Book
Subjects
Communication
Interpersonal Communication
Interpersonal Relations
ISBN
9780140288520
Location
RJH Library
Copies
R-LIB c.1-2
Call Number
BF 637.C45 S878 1999
Less detail
Cover of Difficult conversations : how to discuss what matters most

Communication in nursing [7th edition]

https://viha.andornot.com/permalink/9225
Balzer Riley, Julia W. St. Louis: Elsevier Mosby , 2011.
Location
NRGH Library
Call Number
WY 88 B198 2012
Author
Balzer Riley, Julia W.
Edition
7th edition
Place of Publication
St. Louis
Publisher
Elsevier Mosby
Date Published
2011
Physical Description
354 pages
Material Type
Book
Subjects
Communication - Nursing
Interpersonal Communication
Nurses
ISBN
9780323083348
Location
NRGH Library
Call Number
WY 88 B198 2012
Less detail
Cover of Communication in nursing

268 records – page 1 of 14.