Shows the reader, step by step, how ThedaCare teams developed the system, using the stories of its doctors, nurses and administrators to illustrate. Explores each of the 8 essential components of the lean system, from front-line problem solving with the scientific method to daily team huddles and creating standard work for leaders all the way to the top of an organization. Finally, the author introduces 4 executives from healthcare systems across North America who have implemented ThedaCare’s system and share the lessons they learned along the way. [from back cover]